Printers have long been a source of frustration for consumers, known for their finicky hardware and the high cost of ink. However, HP managed to aggravate these issues further with their introduction of printers requiring constant online connectivity and strict DRM measures that blocked third-party ink cartridges.
Facing significant backlash and legal challenges, HP has now made a decisive move: discontinuing its HP+ e-series printers. According to reports from Drucker Channel, HP has immediately halted production of the HP+ LaserJet series, a collection of models marked with an “e” at the end of their names. These printers required an active internet connection to HP servers and enforced DRM to restrict the use of cheaper third-party ink alternatives.
Moreover, HP’s attempt to transition ink purchases into a subscription model through the “HP+ Instant Ink” service also faced criticism. This service automatically ordered new ink cartridges when levels were low, potentially leading to unnecessary replacements and tying consumers into ongoing payments. However, HP has announced plans to shut down the Instant Ink program later this year, allowing current subscribers to continue until its closure.
Despite these changes, existing HP+ printers will remain operational, though no new units will be sold. Yet, HP’s statement did not clarify whether these printers currently in use will receive updates to remove their reliance on constant internet connectivity. This leaves owners of these models uncertain about the future usability of their devices if HP discontinues server support.
HP’s decision reflects broader discontent among consumers who are increasingly moving away from traditional printing practices. With digital solutions like mobile ticketing and online document sharing becoming more prevalent, the demand for personal printers has waned. HP’s efforts to enforce its ink ecosystem through subscription models and DRM protections have met resistance in a market skeptical of such restrictive measures.