Microsoft has announced a series of updates to its Azure for Operators portfolio at MWC Barcelona, introducing transformative features aimed at unlocking new possibilities in cloud computing and artificial intelligence (AI).
1. Azure Operator Call Protection – Public Preview:
- AI-driven Scam Call Defense: Microsoft has launched the public preview of Azure Operator Call Protection, a groundbreaking service utilizing AI to safeguard consumers from scam calls. Through real-time voice content analysis, the service promptly identifies suspicious in-call activities, providing users with alerts for enhanced call security. BT Group is currently piloting this innovative solution, marking a significant step in combating fraudulent calls.
2. Copilot in Azure Operator Insights – Limited Preview:
- Generative AI for Network Insights: Microsoft introduces the limited preview of Copilot in Azure Operator Insights, integrating generative AI capabilities. This addition empowers engineers to interact with network insights more effectively, gaining a deeper understanding of data. The aim is to expedite the resolution of network issues, ultimately enhancing customer satisfaction through improved network performance.
3. New Deployment Options for Azure Operator Nexus:
- Flexibility Across Edge Environments: Microsoft expands deployment options for the Azure Operator Nexus platform, providing operators with unparalleled flexibility. This advancement allows operators to leverage a single-grade platform for delivering innovative solutions across near-edge, far-edge, and enterprise edge environments. The result is a more adaptable and scalable infrastructure for operators seeking cutting-edge solutions.
These updates underscore Microsoft’s commitment to empowering telecom operators with advanced cloud and AI capabilities. By addressing challenges such as scam calls and network issue resolution, Microsoft aims to enhance the efficiency, security, and satisfaction levels of both operators and end-users. As the telecom landscape evolves, these innovations position Azure for Operators as a key player in driving the digital transformation of telecommunications.