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Revolutionizing Customer Interactions: Enhancing Call Center Experiences in Financial Services
British banking and insurance holding company NatWest Group, serving 19 million customers across 12 banking and financial services brands, has…
The rapid rise of artificial intelligence as an innovation tool potentially brings with it a health warning. While the…
Cruise’s Journey: Unraveling the Trajectory from Self-Driving Buzz to Labeled ‘Public Safety Risk
Just four months ago, Cruise, the autonomous driving company backed by General Motors, was riding high on a wave of…
Navigating the Controversy: Examining the Prospects and Concerns Surrounding Weight-Loss Drugs for Children
In the past year, the U.S. Food and Drug Administration granted approval for Novo Nordisk’s Wegovy, a widely-used obesity drug,…
In the annals of 2023, a year marked by widespread concerns about AI surpassing human creators, a unique uprising…
In an unprecedented move, the White House is throwing its weight behind an ambitious initiative within the auto industry…
MWC Barcelona 2024: Unleashing Synergy – Where Technology, Community, and Commerce Converge to Shape a New Era
Mobile World Congress (MWC) 2024 will be held in Barcelona, Spain, from 26-29 February 2024, providing thousands of professionals in…
With only a few weeks to go in 2023, job losses from layoffs continue to mount, meaning the year is…
The European Union has initiated a formal investigation into Elon Musk’s online platform, X, to determine whether it has violated…
Dana Rao, Adobe’s general counsel, received unexpected support from Pope Francis in his effort to combat deepfakes. A fake image…