This month has been challenging for Microsoft, as the rollout of the Windows 11 24H2 update has sparked a myriad of issues. Users have reported a range of problems, from drivers crashing and disappearing mouse cursors to heaps of undeletable data persisting after the update. On top of that, some have encountered dead internet connections and other network-related complications.
On Patch Tuesday, October 8, Microsoft released two significant updates aimed at addressing security vulnerabilities: KB5044284 for Windows 11 24H2 users and KB5044285 for those on earlier versions like 23H2 and 22H2. Unfortunately, these cumulative security updates have only added to the frustrations, as many users are experiencing installation failures accompanied by error codes such as:
- 0x800736b3
- 0x80070005
- 0x800f0838
- 0x8007371b
In addition to these error codes, some users report that Windows Update gets stuck during installation, pausing at 40% or hovering between 90% and 95% completion. After waiting without progress, Windows ultimately undoes the update attempt, creating an ongoing cycle of frustration.
If you’re facing similar installation issues, there’s a reliable workaround available through the Microsoft Update Catalog. Here’s how to resolve the problem:
- Head to the Microsoft Update Catalog.
- Use the search box to look for KB5044284 (for those on 24H2) or KB5044285 (for users on 23H2 or 22H2).
- Identify your Windows version (either x64 or arm64) and click the Download button.
- In the resulting pop-up, download both .MSU file links provided.
- Open one of the downloaded .MSU files to launch the installation wizard, then follow the on-screen instructions.
If all goes well, you’ll be prompted to restart your computer twice, and the update should install successfully. Alternatively, consider using the Windows 11 Installation Assistant for a seamless installation experience that preserves your personal files.
In addition to installation issues, another reported problem involves the OpenSSH service, which may stop functioning after the update. If this occurs, try deleting or renaming the C:\ProgramData\ssh\logs directory to restore normal operation.
If you’re overwhelmed by the troubles caused by the KB5044284 update and wish to revert to a previous state, you can uninstall the update by following these steps:
- Launch the Settings app.
- Click on Windows Update in the left sidebar.
- Select Update history.
- Scroll down to find Uninstall updates and click on it.
- Locate KB5044284 and select Uninstall.
- Restart your computer.
With these steps, Windows 11 users can better manage the challenges posed by this problematic update and find a path back to stability.