Following the release of the optional July update (KB5062660), Microsoft took to its Windows IT Pro blog to praise the direction of Windows 11 24H2, promoting it as a milestone in the platform’s evolution. The update introduced a range of new capabilities, including the controversial Windows Recall feature for EU users, a reimagined alternative to the Blue Screen of Death, and Quick Machine Recovery—a system tool meant to restore Windows machines that fail to boot properly in the wake of large-scale issues.
Beyond these functional changes, Microsoft’s blog post delivered a more strategic message: Windows 11 24H2 is, according to the company, the most reliable version of Windows to date. The basis for this claim lies in internal telemetry, which allegedly shows a 24% reduction in unexpected restart failures when compared to Windows 10 22H2. It’s a statement clearly aimed at persuading Windows 10 users—especially those still hesitant or unable to upgrade—to make the leap to Windows 11.
But not everyone will take the claim at face value. Microsoft’s telemetry data is limited to what it can track—and that doesn’t include a full picture of earlier Windows generations where telemetry was either nonexistent or far more limited. The company avoids comparing Windows 11 to anything before Windows 10, likely because it can’t provide hard data on reliability for older versions such as XP or Windows 7, let alone Windows 2000 or NT.
It also doesn’t help that Windows 11 24H2 has already faced its own share of problems. Just in the past few weeks, users have encountered issues ranging from broken USB printing and failed audio connections to erratic Bluetooth behavior and malfunctioning system components like Windows Update and the Firewall. So while Microsoft may be confident in its internal metrics, user experience on the ground offers a more mixed picture—one that suggests reliability is still a work in progress, no matter how polished the press release may sound.